This Acceptable Use Policy (“Policy”) outlines the terms governing your access to and use of Docan Money’s services. By accessing or using our website, mobile app, or related services (“Services”), you agree to comply with this Policy.
Terms defined in our Terms and Conditions shall have the same meaning in this Policy.
1. Restricted Activities
1.1 You may not use our Services:
- In any way that breaches local, national, or international law or regulation;
- For any unlawful or fraudulent purpose;
- To harm or exploit minors;
- To transmit or upload abusive, harmful, or otherwise prohibited content;
- For unsolicited promotions, advertisements, or spam;
- To distribute malware, spyware, or harmful code;
- To evade taxes or facilitate unlawful tax schemes.
1.2 Unsupported Businesses and Transactions
Certain industries and activities are prohibited. This list is not exhaustive. We may refuse service based on risk assessments.
A. Regulated or Illegal Products & Services
- Adult content or escort services
- Cannabis/CBD, controlled substances, smart drugs
- Pharmaceuticals, pseudo-pharmaceuticals, and online pharmacies
- Gambling or fantasy sports with cash prizes
- Counterfeit, unauthorised, or infringing goods
- Any activities illegal in your jurisdiction
B. Financial and Professional Services
- Cryptocurrency trading platforms
- Binary options, high-risk FX/CFD trading
- Unlicensed financial service providers
- Money services businesses (MSBs), shell banks
- Offshore company formation or nominee structures
C. Other Restricted Activities
- IPTV, VOIP reselling
- Arms or military equipment
- Non-profits or trusts outside of UK, EU, EEA, Canada, or Switzerland
- Trade involving endangered species
- Multi-level marketing or high-yield investment programs
- UAE-based oil or shipping companies
- Entities with links to Cuba or sanctioned regions
1.3 You also agree:
- Not to copy, misuse, or infringe our Terms or intellectual property
- Not to access or disrupt our infrastructure, software, or third-party services
- Not to use your account in a way that causes disputes or chargebacks
1.4 Use of Your Docan Money Account
You may only use your personal account to receive:
- Salary or wages
- Personal transfers from known individuals
- Payouts from freelancer/e-commerce platforms
- Client payments for business purposes (if using a business account)
Business payments are not allowed into personal accounts.
2. Content Standards
These standards apply to all user-submitted content:
2.1 Content must:
- Be accurate and lawful
- Reflect genuine beliefs (where applicable)
- Comply with UK and relevant local laws
2.2 Content must not:
- Be defamatory, obscene, or offensive
- Promote violence, discrimination, or illegal activity
- Infringe any IP rights or third-party duties
- Harass, deceive, impersonate, or misrepresent affiliation
- Give false impressions of being endorsed by Docan Money
3. Enforcement
We reserve the right to determine if a breach has occurred and may take any of the following actions:
- Immediate suspension or permanent closure of your account
- Blocking or reversal of transactions
- Legal action or cost recovery
- Disclosure to law enforcement authorities
4. Policy Updates
This Policy may be amended at any time. Updates will be posted here. Continued use of the Services constitutes your acceptance of the latest version.
