This Cookie Policy is effective from 13th June 2025.
Version Number: 1.1
This Cookie Policy explains how Docan Solutions Ltd, trading as Docan Money (“we”, “us”, or “our”), uses cookies and similar technologies when you visit our website https://docan.money or use our web or mobile applications (collectively, the “Services”).
By using our Services, you consent to our use of cookies as described in this Policy, unless you have disabled them through your browser settings.
1. What are cookies?
Cookies are small text files stored on your browser or device when you visit a website. They allow websites and services to remember your actions and preferences over time, such as login status or device information.
2. Types of cookies we use
- Strictly Necessary Cookies
Essential for basic website functionality such as authentication and fraud prevention. - Performance Cookies
Help us understand user interaction and improve performance (e.g., Google Analytics, Hotjar). - Functional Cookies
Remember choices you make (e.g., language, region) and enhance functionality. - Targeting/Advertising Cookies
Used to show content or ads relevant to your interests. These may include cookies from third-party providers like Google or Meta.
3. Cookies we use
| Cookie Name | Purpose | Type | Expiry |
|---|---|---|---|
| __cf_bm | Bot protection (Cloudflare) | Strictly Necessary | 30 mins |
| _ga | User tracking (Google Analytics) | Performance | 2 years |
| _hjSessionUser_XXXXXX | Hotjar user session | Performance | 1 year |
| sessionid | User session state | Strictly Necessary | Session |
4. Third-party cookies
Some cookies are placed by third-party services (e.g., fraud detection, analytics). We do not control their cookie policies. Please review their privacy terms directly.
5. How to control cookies
You can manage or disable cookies via your browser settings. Please note this may affect some site functionality.
6. Consent
When you visit our website for the first time, a cookie banner will ask for your consent. You can opt out or disable cookies at any time through your settings.
7. Changes to this Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: data.privacy@docan.money
- Address: Docan Solutions Ltd, 18 The Power Station, London, SW11 8BZ, United Kingdom